REFUNDS AND RETURNS
Not Happy With Your Item, No Worries Doll We Got You Covered!
UK customers have 14 days to return items from the date of purchase, international orders have 20 days.
DO YOU REFUND SHIPPING COST?
Unfortunately, we do not refund shipping cost at present.
CAN I EXCHANGE MY ITEM ?
With new items dropping weekly on our site, we cannot guarantee the item(s) you want to exchange will still be in stock. Therefore, we are unable to exchange products. You can simply return your item to us and place a new order to receive your preferred item.
HOW LONG DO I HAVE TO WAIT FOR MY REFUND?A confirmation email will be sent to you once your returned goods have been received.
Will then issue a full refund, this can take anywhere between 7-14 working days depending on your bank provider.
All refunds will be processed back to your original method of payment.
Please note during the festive months there may be a longer processing time for refunds. Will always endeavour to work as quickly as possible.
Martland Park fulfilmentcrowd
Unit 2 Hillridge Road
Martland Park Wigan
Lancashire WN5 0LS